FAQ

CITY HALL - GENERAL QUESTIONS

Where is the City Hall located?

Our address is 22 S. Cedar, Nokomis, IL 62075.

What are the operating hours of City Hall?

We are open Monday to Friday, from 8 a.m. to 4 p.m., except on legal holidays.

We will be closed on the following holidays:

• New Year's Day
• Presidents' Day - February 17.
• Memorial Day
• Juneteenth
• Independence Day or 4th of July.
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Day after Thanksgiving - November 28.
• Christmas Day

What forms of payment are accepted by the City Hall?

We accept credit and debit cards, including tap-to-pay options, as well as cash, checks, and money orders.

How do I contact City Hall?

Our phone number is 217-563-2514

Water Utilities

How could I have used this much water?

Several factors may contribute to an increased water bill:

• Inspect your toilets for leaks, as even a minor one can waste up to 200 gallons of water per day.
• Check the crawlspace or basement for a broken water pipe. 

When is the due date for water bills?

Water bills are due on the 15th of each month.

As a new resident, how do I transfer the water service into my name?

Please visit the City Hall with a photo ID. If you do not have a photo ID, bring your social security card. A $150 deposit is required to initiate water service in your name.

For any additional inquiries regarding water billing, please contact City Hall. We will be pleased to assist you.

Community Concerns

How do I report a pothole or street damage?

Contact City Hall.

How do I report a non-fuctioning street light?

Contact City Hall

What's the procedure for reporting a noise complaint? 

Please contact the Police Department. The non-emergency number is 217-563-2141.

How do I report a water leak?

Contact City Hall.

How do I report a sewer leak?

Contact City Hall.