FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

Frequently Asked Questions

FAQ

CITY HALL - GENERAL QUESTIONS

Where are you located?

22 S. Cedar Steet, Nokomis, IL 62075

When are you open?

We are open Monday though Friday, 8am-4pm except on certain holidays. 

What's your phone number?

217-563-2514

Do you accept payment by credit card?

Yes, we do accept credit cards. 

Water Utilities

How could I have used this much water?

Here are a few reasons the water bill might be high:

  • Check your toilets! A leaky toilet can waste 200 gallons of water per day.
  • Have you had extra guests lately?
  • Broken water pipe - check basement or crawlspace
  • Leaky faucets can waste 20 gallons a day. 
  • Kids being home from summer break and/or vacation.

For any inquiries regarding water bills, please contact City Hall, and we will be pleased to assist you.

Community Concerns

How do I report a pothole or street damage?

Contact City Hall.

What is the procedure for reporting a non-functioning street light?

Contact City Hall.

What is the procedure for reporting a noise complaint?

Please contact the Police Department. The non-emergency number is 217-563-2141.

How do I report a water leak?

Contact City Hall.

How do I report a sewer leak?

Contact City Hall.